Privacy Policy

This Privacy Policy describes how Real Talk Real Estate Inc ("Company," "we," "us," or "our"), located at 12330 West Ave Suite 104b, San Antonio, TX 78216, collects, uses, and discloses information when you interact with our website at realtalkrei.com, contact us, or subscribe to receive communications from us, including SMS text messages.

By using our website or submitting your information through any of our forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out a contact form, request a consultation, or otherwise communicate with us. The types of information we may collect include:

• Full name
• Email address
• Mobile phone number
• Property address
• Details about your real estate situation or inquiry
• Any other information you choose to provide

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, pages visited, and the date and time of your visit. This information is used solely for website analytics and security purposes.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiry and provide real estate consultation services
• To send you transactional or conversational communications related to your real estate inquiry, including property details, follow-up responses, and appointment confirmations
• To send SMS text messages if you have provided your consent to receive them
• To improve our website and services
• To comply with applicable legal obligations

3. SMS / Text Message Communications

If you provide your mobile phone number and consent to receive SMS communications, Real Talk Real Estate Inc may send you text messages related to your real estate inquiry. These messages may include responses to your inquiry, property information, appointment confirmations, and follow-up communications.

Consent: By checking the SMS consent checkbox on our contact form, you expressly consent to receive text messages from Real Talk Real Estate Inc at the mobile number you provide. Your consent is not a condition of any purchase or service.

Message Frequency: Message frequency varies based on your inquiry and our communications with you.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message we send you. After opting out, you will receive a final confirmation message and no further SMS messages will be sent. You may also contact us directly at [email protected] or call (210) 338-0329 to request removal from our messaging list.

Help: Reply HELP to any SMS message to receive assistance, or contact us at [email protected].

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell, rent, or share your personal information — including your mobile phone number — with third parties for their marketing purposes. We will never share your SMS opt-in data or consent with any third party.

We may share your information in limited circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website or conducting our business (such as our SMS messaging platform), solely to deliver our services. These providers are contractually obligated to keep your information confidential and use it only for the purpose of providing services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption of data in transit, access controls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. If you request deletion of your personal information, we will honor that request to the extent permitted by law. To request deletion, please contact us at [email protected].

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Withdraw your consent to receive communications from us

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: